No hidden fees. No per-message charges. Just simple credit-based pricing that scales.
For solopreneurs getting started
No credit card required
For growing businesses
No credit card required
For established teams
No credit card required
For enterprises at scale
No credit card required
| Feature | Starter | Pro | Business | Scale |
|---|---|---|---|---|
| Usage & Limits | ||||
| Credits/month | 22,000 | 75,000 | 230,000 | 700,000 |
| Bots (phone numbers) | 1 | 3 | 10 | 30 |
| Catalog items | 30 | 100 | 500 | 2,000 |
| Credit top-ups | ||||
| Overage billing | ||||
| Messaging | ||||
| Text messages | ||||
| Image understanding | ||||
| Voice transcription (STT) | ||||
| Voice replies (TTS) | ||||
| Keyword auto-replies | ||||
| Multilingual auto-detect | ||||
| AI & Knowledge | ||||
| Customer memory | ||||
| Knowledge base | 5 files | 50 files | 50 files | |
| AI model selection | ||||
| Custom system prompts | ||||
| Dashboard & Operations | ||||
| Action inbox | ||||
| Analytics dashboard | ||||
| Working hours scheduling | ||||
| Real-time notifications | ||||
| Security & Protection | ||||
| Abuse protection | Basic | Basic | Advanced | Advanced |
| AI content classifier | ||||
| Data encryption | ||||
| Integrations & Support | ||||
| WhatsApp via QR | ||||
| Meta Cloud API | ||||
| API & webhooks | ||||
| Support channel | Priority | Dedicated | Phone + AM | |
| Uptime SLA | 99.9% | |||
Everything you need to know about plans and billing.
Credits are the currency for bot interactions. A standard text message costs 1 credit. Voice messages cost 14 credits (transcription) or 142 credits (transcription + voice reply). Image analysis costs 2 credits. Credits reset monthly with your plan.
Yes. Upgrades take effect immediately and you are charged the prorated difference. Downgrades take effect at the start of your next billing cycle.
Your bot will send a polite message to customers saying it is temporarily unavailable. You can buy credit top-ups at any time, or enable overage billing on the Scale plan.
Yes. Every plan includes a 7-day free trial with full features. A credit card is required to start your trial, but you won’t be charged until the trial ends. Cancel anytime before day 7 and pay nothing.
Yes. You connect your existing WhatsApp number by scanning a QR code. The bot operates on your number — customers message you as usual.
The bot auto-detects the customer language and replies in the same language. It supports 50+ languages including Arabic, English, French, Spanish, Turkish, and more.
Join thousands of businesses using Wazello to handle customer conversations 24/7. Set up in under 5 minutes.
No credit card required. 7-day trial. Cancel anytime.
